Resume summary sample for customer service. How to write a great resume summary for a customer service position. Customer service resume summary. Start with a summary of your core offerings and then describe your education special skills and professional background in a series of subheadings below. How to write a customer service representative resume that will land you more interviews.
Customer service resume samples will help you write a resume and get hired easier. Customer service specialist with 5 years experience assisting customers scheduling in home services via the online interface answering phone inquiries and following up with the status of orders. To begin write an objective or summary statement by stating your job title or specialization experience and key attributes in one to two brief sentences. If you are writing a resume or cv for a customer service job the quality of its summary statement can boost its ability to win you an interview.
For a customer service representative resume your reverse chronological work history should be the focus with your education history and skills coming in second place. A customer service resume sample better than 9 out of 10 other resumes. Crafting a customer service resume that stands out is an important part of your journey toward getting the job you want. Customer service professionals interface with technology every day so dont overlook the incorporation of technical proficiencies in your resumes skills section.
Because society hasnt yet reached a point where services can be provided with no human contact the customer representative is still a growing field with roles forecasted to increase by 7 by 2026. Jobs for customer service reps are projected to grow by 5 or 136300 jobs from 2016 through 2026 according to the bureau of labor statistics bls. Helping customers with returns purchasing store protection plans and service packages. View the sample resume for a customer service rep below or download the customer service representative resume template in word.
Alongside other hard skills such as typing speed and data entry mention your experience with crm software office productivity and other specialized tools youve used. A customer service manager resume should include much of the same with the most relevant job experience given priority. Tips and examples of how to put skills and achievements on a customer service representative resume.