Sample resume for customer service experience. For a customer service representative resume your reverse chronological work history should be the focus with your education history and skills coming in second place. A successful customer service resume will include three sentences. A customer service manager resume should include much of the same with the most relevant job experience given priority. Customer service resume template.
Customize your resume for every job. Your resume should emphasize the skills that make you an excellent candidate for this. Tips and examples of how to put skills and achievements on a customer service representative resume. Common skills customer service software.
Customer service resume summary. Mentions number of years of work experience in customer service as well as your duties. Some have strong work histories that support their resume objectives while others have little relevant experience because the job seekers are making career changes. The customer service resume template can be adapted to clearly show your own job related experience.
Highlight soft skills customer service skills and any qualifications listed in the job description. Describes the position relevant qualities that make you a good fit for the advertised customer service role. To begin write an objective or summary statement by stating your job title or specialization experience and key attributes in one to two brief sentences. Crafting a customer service resume that stands out is an important part of your journey toward getting the job you want.
Alongside other hard skills such as typing speed and data entry mention your experience with crm software office productivity and other specialized tools youve used. Jobs for customer service reps are projected to grow by 5 or 136300 jobs from 2016 through 2026 according to the bureau of labor statistics bls. If you have tons of experience in customer service you may want to use a combination resume format to highlight both your years of experience and accolades. A customer service resume sample better than 9 out of 10 other resumes.
Customer service professionals interface with technology every day so dont overlook the incorporation of technical proficiencies in your resumes skills section. How to write a customer service representative resume that will land you more interviews. Most experienced customer service representatives have worked with customer service software systems like zendesk and kayako.